On 1 April 2026, the Financial Ombudsman Service (FOS) issued a press release stating that the Financial Conduct Authority (FCA) had confirmed increases to the award limits.
The FOS award limit is the maximum amount the FOS can require a financial business to pay when it upholds a complaint. This limit is adjusted each year in line with inflation, as measured by the Consumer Prices Index.
The FCA has confirmed that, from 1 April 2026, FOS award limits will go up to:
- £455,000 for complaints about acts or omissions by firms on or after 1 April 2019 (an increase of £10,000 on the previous year).
- £205,000 for complaints about acts or omissions by firms before 1 April 2019 (a rise of £5,000 over the previous year).