The Financial Ombudsman Service (FOS) has published complaints data relating to individual financial businesses for the period from 1 July 2014 to 31 December 2014.
The data shows that the FOS took on 161,649 new cases in that period, with payment protection insurance making up two thirds. Compared with the first half of 2014 banking complaints increased by 8% and investment cases by 4%.
View Ombudsman publishes latest complaints data on individual financial businesses, 24 February 2015