I’m a big believer in walking before you run. The posts I have done most recently have all been about laying the foundations to accelerate from a good, stable base.Now that it is time to go faster, the next quick win that I would look at is opportunities for self-service.…

In earlier posts, we’ve looked at setting up a more stable, scalable, and flexible SharePoint structure, implementing a tool to enable email and document management within SharePoint, and setting up a Microsoft Power App for Matter Management to bind the functionality into a more coherent, single view.The next thing I would look at…

Now that you have your document and email management sorted, with a clear, well-structured SharePoint environment to work with, that will be what most individual lawyers need to get on with their work more effectively. There’s often not actually that much collaboration between lawyers on a day-to-day basis, so they will be happy to…

If you’ve been following my earlier posts from the past few days, you’ve got approval from key stakeholders, such as your IT and finance teams, to progress a few things that will make the most of your existing Microsoft 365 investments in a very low-cost, low-risk way.You’ve also moved all your historical documents from…

In my earlier post, Quick Technology Wins for In-House Legal Teams in 2026, I noted that the speed of AI advancement appears to be causing many in-house legal teams to become even more paralysed, rather than able to move forward. I suggested a good first step to unblock things is to talk to key…

The speed of change in AI is overwhelming, and the potential for in-house legal teams empowered by AI is enormous. The release of Claude’s Word add-in in the past week is just the latest example of how quickly things are changing the opportunities for in-house legal teams. However, most legal teams are not ready for…

This year, I’m seeing a noticeable increase in interest from law firms in value pricing. The driver is clear: hourly billing is breaking down as firms find they can deliver the same work more quickly – whether through process improvements, technology, or AI.
Efficiency should be a good thing. But when clients feel they’re getting…