Law firms regularly encounter candidates for administrative, paralegal, and legal assistant roles who are still pursuing degrees. Sometimes it is a bachelor’s program. Other times, it is a master’s degree—or even a legal assistant attending night law school. These candidates can be bright, motivated, and eager to learn. But hiring them is not always the

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People Don’t Come In to Be Talked Out of What They Want

There’s a common mistake many attorneys make in initial consultations—and it costs them clients every single day in a very real and measurable way.
They become naysayers.
They believe they are being honest, realistic, or even ethically cautious in their communication. But to

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In any law firm, problems are inevitable.
They can arise from virtually anywhere—budget constraints, legal challenges, staffing issues, case management breakdowns, recruiting struggles, or marketing inefficiencies. At times, these problems can feel overwhelming, especially when they involve long-standing practices or systems that have been in place for years.
On the surface, a situation can appear…

Billable Hours Remain The Foundation Of Many Law Firm Business Models

Billable hours remain the economic engine of many law firms, particularly those involved in litigation. In firms that operate on a billable-hour model, profitability depends on competent, communicative, and diligent lawyers and legal professionals handling their cases.
Just as importantly, they must record their

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Deciding who to promote inside a law firm is one of the most important leadership decisions you will make. Promotions do more than change titles; they shape firm culture, reinforce expectations, and influence how your team views opportunity and fairness.
When handled thoughtfully, they motivate performance and reward the right behaviors. When handled poorly, they…

Many lawyers wonder how they can build a better life while still running a successful law practice. Most attorneys genuinely want to do great work for their clients. At the same time, they have law firm expenses and personal obligations to meet. In today’s economy, law firm and personal expenses continue to rise.
In an

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Hiring good lawyers is one of the most important responsibilities of any law firm. Attorneys are not only responsible for serving clients competently, but also for working collaboratively with staff, colleagues, and leadership. A poor hiring decision can impact morale, client satisfaction, and firm culture far beyond a single case.
In a prior article, I…