
“OpenAI didn’t just ignore Michael’s disability — it used it against him. After he disclosed his bipolar diagnosis, the system incorporated that information to draw him deeper into harmful interactions instead of steering him toward safety. Michael trusted this product with his most sensitive information, and OpenAI used that trust to intensify engagement rather than protect him. That is the opposite of responsible design, and it is exactly the kind of conduct California’s laws were written to prevent,” said Matthew P. Bergman, the Social Media Victims Law Center’s founding attorney, in a statement.