I had the privilege of leading PubMatic’s $140M initial public offering (via traditional IPO) on December 9, 2020. After months of working long days, nights, and weekends, I am getting caught up with life and looking forward to this new chapter. I am grateful to my family, friends, and colleagues for their support and guidance
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Nostalgia. Why else would I resurrect old content?
As you may have noticed, my China Esquire blog has gotten a major overhaul. Why might you ask? Because it got bloated over time–mostly by very annoying people highjacking (hacking) my blog.
So I’ve started fresh. And as you’ll note, I haven’t been very active in blogging–particularly on China issues outside of a few book…
The Lost Art of Client Relationships and Customer Service
Two events recently highlighted the decline for customer service and relationships in the services industry–and particularly in mine, which is legal services. First, I was having lunch with one of my outside counsel. He was picking my brain as to why I retain certain law firms, and the effect of billing rates on who I…
Why Good Service Matters
I recently got back from Orlando for the Association of Corporate Counsel’s Annual Meeting 2012, which is the largest gathering of in-house counsel in the world. I co-presented a session entitled “ A Technology Primer for the Non-tech Lawyer” with Harold Federow and James Nelson, which received positive feedback. While certainly tiring, the rest of…
Book review: Chocolate Fortunes
Disclaimer: I received a free review copy of Chocolate Fortunes: The Battle for the Hearts, Minds, and Wallets of China’s Consumers from the publisher, AMACOM.
Again, a very overdue review. I read this one many, many months ago (probably a year now) and meant to write a review the entire time, so here it is.…
Asking All the Right Questions
Dan Harris at CLB did a post that I really liked about term sheets entitled “China OEM Manufacturing Agreements. What Should Go In Your Term Sheet?” Not that I don’t like Dan’s other work, but this is one worth reviewing because you can see a mixture of experience (expertise), business judgment, curiosity, and attention to detail that is…
Book review: Managing the China Challenge
Disclaimer: I received a free review copy of Managing the China Challenge: How to Achieve Corporate Success in the People’s Republic from the publisher.
Apologies for such a late review on this book, but better late than never. I am going to start and recommend it as being useful for China business newbies. Ken Lieberthal does a fantastic…
Looking for Sanity in SaaS Contracts – an Epilogue
I had just finished up my series entitled Looking for Sanity for Saas Contracts (parts 1, 2, 3, 4, and 5) when I received an issue of PLC Intellectual Property & Technology from Practical Law Company in the mail. Guess what’s on page 34? An detailed checklist for SaaS agreements that shows what the Client/Customer…
Looking for Sanity in SaaS Contracts (Part 5 of 5)
Just some closing thoughts as I wind down this article.
Ante Up
If you’re going to be purchasing a serious SaaS or cloud service, chances are that there are going to be significant implementation costs and investment on your side. IT departments and executives seem to believe that a move to the cloud will be…
Looking for Sanity in SaaS Contracts (Part 4 of 5)
I promised to give some practical advice about how to approach SaaS contracts. As you will probably find out, it’s just the same advice I would give about how to approach any contract that passes by your desk.
A contract is contract
My first piece of practical advice: a contract is a contract is a…