On May 19, 2023, the Department of Education Office for Civil Rights (OCR) and the Justice Department (DOJ) issued a joint letter addressing barriers that college students with disabilities face while accessing online services, programs, and activities—an issue that has become particularly acute since educational delivery moved online in response to the COVID pandemic. The letter acknowledges higher education’s increasing reliance on online platforms and the challenges that students with disabilities commonly encounter when engaging with these platforms. The letter also reminds institutions of their obligations under federal laws and recently issued guidance, highlights key enforcement actions by both departments, and provides information on where college students and members of the public can go to get help or file complaints related to digital access at higher education institutions.
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