On October 29, 2020, I sat down via Webex with Hal Brooks, the CEO of HaystackID. Hal and I covered how to best choose an eDiscovery partner, the influence of the global pandemic on both information governance (IG) practices and remote document review, and a host of other topics. 

Hal has served as the CEO of HaystackID since 2018.  HaystackID recently merged with NightOwl and offers, along with eDiscovery technology and litigation support, its ReviewRight remote document review services.  A long-time industry veteran, Hal previously served as Regional Vice President of Ikon Document Services/Atlanta Legal Copies, and founded Onsite, a litigation support company.

Embracing Remote Reviews During COVID

Hal explains how companies have embraced remote review, stating, “The demand was such that we actually had to go out and expand our hardware and our security software infrastructure to accommodate the workload.”

What is the Deciding Factor for Choosing eDiscovery Partners?

Hal discusses the need to have “exceptional and experienced professionals” who are committed and passionate, and consistently deliver success.

The Importance of Information Governance during the Pandemic

Hal explains that “information and data governance has certainly been promoted into the spotlight of the work from home that the pandemic has created and sort of accelerated.”

Integrating Outside Counsel with eDiscovery Partners

Hal discusses that the ultimate goal is to work with outside counsel in order to ensure that the client has the opportunity of a fair and reasonable outcome.

HaystackID is a specialized eDiscovery services firm that helps corporations and law firms find, listen, and learn from data when they face complex, data intensive litigation or investigations.  You can check out the merger edition of our interview with HaystackID and NightOwl here.

If you have any questions, please feel free to email me at csanko@bakerdonelson.com. I would love to hear from you.

LeanDiscovery: Sitting with the C-Suite is a series of interviews designed to provide in-house legal counsel with a birds-eye view of the eDiscovery marketplace, particularly its various technology and service providers. A key component of great eDiscovery management and execution is having a great supply chain. Sitting with the C-Suite is a forum to hear directly from the C-Suite of various eDiscovery providers about the marketplace history, current and future service offerings, and expectations of things to come. This is not an advertisement or endorsement of any of the speakers, or the companies, services and technology that they represent, by either the interviewer or Baker Donelson. The views expressed are those of the speaker. Baker Donelson’s eDiscovery team seeks to provide the best client value throughout the eDiscovery life cycle. If you have any companies or speakers that you would like to see featured, please feel free to reach out to us at LeanDiscovery@bakerdonelson.com.

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